Privacy Policy

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1. Introduction

 

At Service Biz Academy, protecting your privacy is a top priority. We are committed to safeguarding your personal information and ensuring your trust in our services. This Privacy Policy outlines how we collect, use, disclose, and store personal information you provide when using our websites (the "Site"), booking services with us, or communicating with us in any other way.

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   2. Identifying Purposes

 

We collect, use, disclose, and retain personal information only for specific purposes, including those necessary to fulfill the services you request or as authorized or required by law. We will not collect, use, or disclose personal information for purposes other than those outlined here without obtaining your consent.

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We may collect personal information for the following purposes:

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• To provide you with the services you've requested.

• To offer additional products or services that may interest you.

• To conduct customer satisfaction surveys.

• To respond to your inquiries.

• To notify you about new promotions, products, or services.

• To improve our level of service.

• To provide service-related notifications.

 

Using Your Personal Information, We may share your personal information with our team members and business partners on a need-to-know basis to provide services to you, as outlined in this Privacy Policy. Additionally, we may share your personal information with:

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• Our affiliated companies.

• Unaffiliated third-party service providers, such as website hosting, payment processing, and fulfillment companies.

• Government agencies or law enforcement officials when required to comply with legal processes, subpoenas, or court orders, or to exercise our legal rights or defend against claims.​Consent

 

    3. Consent

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To provide you with our services, we need your consent to collect, use, and disclose your personal information. Consent can be given explicitly (orally, in writing, or electronically) or implied by your actions. There may be exceptions where we are legally permitted or required to collect or use personal information without consent.

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Withdrawal of Consent/Opting-Out You have the right to withdraw or refuse consent at any time. However, this may limit our ability to provide certain services to you. You can opt out of marketing or promotional communications by contacting us at info@servicebizacademy.com.

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   4. Limiting Collection, Use, Disclosure, and Retention

 

We strive to limit the personal information we collect to what is necessary for the purposes identified above. We will not retain personal information longer than necessary to fulfill the identified purpose or as required by law. We ensure that personal information is used or disclosed only for the purposes for which it was collected, unless you provide additional consent or unless legally permitted or required.

 

   5. Accuracy and Safeguarding

 

We are dedicated to maintaining the accuracy, completeness, and security of your personal information. We employ appropriate security measures to protect your data from loss, theft, unauthorized access, and other risks. We ensure your personal information remains safe by using safeguards that match the sensitivity of the data.

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   6. Access to Personal Information

 

You have the right to access the personal information we hold about you. If you believe any information is incorrect or incomplete, you can request to have it amended. To request access to your personal data, please contact us, and we will respond within 30 business days. Verification of your identity will be required to process your request. If we need more time to fulfill the request, we will inform you of an extension within 30 days.

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For access to your information or any concerns, please reach out to:

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Service Biz Academy
Phone: 888-676-2928
Email: info@servicebizacademy.com

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   6. Challenging Compliance

 

If you have concerns about our adherence to this Privacy Policy or wish to challenge our compliance, we encourage you to contact us at info@servicebizacademy.com. We are committed to addressing any issues you may have.

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   7. Site-Specific Terms of Use

 

By using this Site or submitting personal information through or related to this Site, you agree to the collection, use, disclosure, and retention of your personal information as outlined in this Privacy Policy. If you do not agree, you should not use this Site.

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   8. Tracking Technology
 

We use technologies like cookies and web beacons to collect non-personal data regarding how you interact with our website. Cookies are small text files that help personalize your experience and remember your preferences. Web beacons are used to track your navigation and activity across our site, assisting in analyzing website performance and improving user experience.

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We may partner with third-party services to understand visitor behavior and improve site functionality. These third parties may use information collected on our behalf, but they are prohibited from using this information for any other purposes. You may disable cookies in your browser settings; however, doing so could limit your ability to use certain site features.

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   9. Information We Collect Automatically
 

When you visit our site, we automatically collect non-personal information such as pages visited, feedback, location data, IP address, operating system, browser type, and general usage data. This information is used to analyze trends and improve the user experience.

 

   10. Information You Provide
 

We collect information you voluntarily provide when engaging with our site, such as registering for services or submitting inquiries. This can include:

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• First and last name

• Address

• Email address

• Phone number

 

Providing this information is optional, but refusing may limit access to certain features or services.

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   11. Our Use of Your Personal Information
 

We use your personal information to enhance your experience on our Site and for the purposes outlined in section 2 of this Privacy Policy. This may include analyzing your preferences or improving our website content and functionality.

 

   12. Children's Privacy Protection
 

Our Site is not intended for children, and we do not knowingly collect personal information from children under 18 years of age. If you are under 18, please access our site only under the supervision of a parent or guardian. Any portions of the Site that request personal information are not intended for children.

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    13. Linked Websites
 

Our Site may contain links to external websites that have different privacy policies. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their privacy policies when visiting external sites.

 

    14. Security
 

We utilize industry-standard security measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

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    15. Modification of Privacy Policy
 

We may update this Privacy Policy from time to time as our services evolve or legal requirements change. Any updates will be effective immediately once posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

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Effective Date

This Privacy Policy was last updated on November 17, 2024.